Ria: “Hi Maya, is now a good time?”
Maya: “Honestly — not sure it’s the right time.”
Barrier detected · PivotingDecision
Follow up by email · wait 30 min
Escalation
Escalate: place AI voice call
Stop sending. Start deciding.
We read every signal, even silence, and our AI orchestrates the next move from one unified inbox.
Every lead sends signals.
Most teams just send the next message.
TextConvo reads each one and decides the next move.
No reply? Silence is a signal too.
So it escalates — and picks up the phone.
Hits a barrier? It changes the plan.
The result: 2–3x more conversions.
TextConvo AI
A 30-second look at how TextConvo reads every signal and decides the next move — even silence.
You set the goal, Ria drafts the journey.
Describe what you want to achieve. Ria reads your goal, understands your industry, and drafts the full orchestration on the canvas — you review and launch.
Lead Source
Leads via API
Integration
SMS · connected
Everyone
0 rules · 100%
Welcome — Book a Call
Immediate · → Auto
Engagement Listener
Listens: replied, opted_out
2 actions · conf ≥ 0.5
New here? Let Ria explain what we do.
30 seconds — Ria walks you through TextConvo in plain English.
Choose the voice that fits your brand.
Natural, expressive AI voices tuned for every scenario — applied to every live call.
Ria
Warm, friendly — great for approachable conversations.
Stop sending. Start deciding.
Stop firing the next scheduled message — the reminder, the batch follow-up, the same timer for everyone. Start reading each signal and deciding the next right move for this person, in this moment.
Old way · batch-and-blast
- Lead goes quiet
- Send the next scheduled reminder
- Keep sending on the timer
- Lead drops off
TextConvo
- Lead goes quiet
- Detect the signal
- Decide the next best move
- Switch channel, wait, or escalate to an AI voice call
Barrier detected · Pivot
When the plan breaks, TextConvo changes the plan.
A scripted sequence would fire the next reminder. TextConvo hears what the contact actually says, recognizes the barrier, and pivots — right down to picking up the phone.
The platform that thinks, not just sends
TextConvo reads every inbound signal — reply sentiment, timing, conversation history — and decides the next best action automatically. Engage, qualify, escalate, or close — with a message or an AI voice call. Without lifting a finger.
TextConvo
SMS Channel
Hi! Your appointment is confirmed for tomorrow at 2 PM. Reply YES to confirm.
10:30 AM
YES
10:31 AM
Great! You're all set. We'll send a reminder 1 hour before. 📅
10:31 AM
Type a message...
Why TextConvo
Six reasons growth, sales, and lifecycle teams choose TextConvo over traditional messaging suites and rule-based automation tools.
AI Decision Engine
Reads reply sentiment, timing, and history to pick the next best action — not the next scheduled step.
Maya replies with a question at 9pm → TextConvo answers now and reschedules the ask for the morning.
Acts on Silence
A non-response is a decision point. When it matters, we escalate — right up to an AI voice call.
No reply after 2h → AI voice call placed → demo booked.
Multi-Channel Orchestration
SMS, RCS, Voice AI, email, and WhatsApp share one memory of every contact, so each channel knows the whole conversation.
Ignored email → switch to WhatsApp → picks up mid-thread, no repeated intro.
Real-Time Conversations
AI replies that adapt to what the contact actually says — natural, contextual, conversion-focused.
Jordan asks "what's the price?" → instant tailored answer, not a keyword auto-reply.
Compliance by Default
TCPA, opt-in/opt-out, quiet hours, and consent tracking built into every interaction automatically.
Alex texts at 11pm in their timezone → message held until quiet hours end.
Actionable Intelligence
See what's actually moving the needle across engagement, journeys, and conversions.
2.3x reply rate and 40% faster qualification, tracked per journey.
Compliance frameworks
Built around the rules that govern business messaging
TextConvo's defaults follow the laws, carrier policies and industry guidelines that real messaging programs are held to.
- TCPA Aligned
Consent, suppression and quiet hours enforced by default
- CTIA Best Practices
STOP/HELP, sender identity and content policies built in
- 10DLC Ready
Brand and campaign registration handled end-to-end
- Universal Opt-Out
Suppression applies across every channel automatically
Frameworks TextConvo is designed to follow — not third-party certifications. See our compliance overview for details.
CRM Integrations
Works with the tools you already use
Connect your CRM in minutes. TextConvo receives your leads and pushes journey results back automatically.
