SMS · Real-time conversations

    AI SMS Marketing Platform for Real-Time Conversations

    Turn every inbound text into a qualified conversation. TextConvo's SMS channel responds in seconds, adapts to each reply, and drives action — at carrier-grade scale.

    9:41
    TC

    TextConvo

    AI Assistant

    Hi Sarah! Quick question — sales or support use case?

    10:42 AM

    Sales — qualifying inbound leads

    10:43 AM

    Perfect. Free Thursday at 2pm for a 15-min call?

    10:43 AM

    Message...

    SMS on TextConvo

    What is SMS messaging on TextConvo?

    SMS isn't a broadcast tool here. It's an orchestration channel. TextConvo's AI reads each inbound reply, scores intent, and decides the next move — answer, escalate, schedule, or hand off — automatically.

    Two-way conversational SMS
    Signal-based AI decisioning
    Real-time routing & escalation
    Highest Open Rates

    Why does SMS still outperform other channels?

    When you need guaranteed delivery and instant attention, SMS is the anchor channel. TextConvo uses SMS for time-sensitive moments — qualification, confirmations, urgent follow-ups — and falls back or escalates only when signals call for it.

    98%
    Open rate
    45%
    Response rate
    90s
    Avg response time
    100%
    Device reach

    Best for

    Lead qualificationAppointment remindersUrgent follow-upsRe-engagement
    Key Capabilities

    Built for SMS, orchestrated across every channel

    Everything teams need to launch, scale, and improve sms programs — without stitching tools together.

    Conversational AI replies

    LLM-driven responses that understand intent, qualify, and hand off seamlessly to humans when it matters.

    Speed-to-lead automation

    Trigger an SMS the second a lead lands — first-touch in seconds, not minutes.

    Branching journeys

    Multi-step flows that adapt to replies, delays, and silence — no rigid scripts.

    Branded short links

    Track every click with branded domains, dynamic params, and fallback logic.

    Bulk + carrier-safe sends

    High-volume campaigns with smart throttling, personalization, and opt-out handling.

    Outcome learning

    Every reply, click, and conversion feeds the model — your SMS gets smarter every week.

    Use Cases

    What are the best use cases for business SMS?

    Real workflows teams run on TextConvo — every one orchestrated by AI.

    Instant lead follow-up

    Contact new leads the moment they convert to maximize reply and conversion rates.

    How TextConvo supports it

    • Real-time lead ingestion
    • Automated first-touch SMS
    • AI-powered replies
    • Human handoff

    Metrics to track

    Time to first contactReply rateLead-to-conversion rate

    Appointment reminders & confirmations

    Reduce no-shows with automated reminders and two-way confirmation flows.

    How TextConvo supports it

    • Scheduled reminders
    • Two-way confirmations
    • Reschedule workflows
    • Quiet-hour enforcement

    Metrics to track

    Confirmation rateNo-show rateReschedule rate

    Promotions & announcements

    Send offers, codes, and updates to large audiences with carrier-safe delivery.

    How TextConvo supports it

    • High-volume bulk sends
    • Smart throttling
    • Personalization tokens
    • Opt-out compliance

    Metrics to track

    Delivery rateOpt-out rateRedemption rate

    Click-to-call CTAs

    Drive qualified inbound calls directly from SMS for sales and support.

    How TextConvo supports it

    • Dedicated inbound numbers
    • Call tracking & attribution
    • Smart routing
    • SMS-to-call CTAs

    Metrics to track

    Calls generatedCall durationConversion from calls

    AI-powered conversational SMS

    Natural, human-like conversations at scale with safe handoff to your team.

    How TextConvo supports it

    • LLM-based intent understanding
    • FAQ answering
    • Lead qualification
    • Seamless human handoff

    Metrics to track

    Resolution rateEscalation rateCustomer satisfaction

    Ready to stop sending and start deciding?

    See TextConvo's AI Orchestration in action with a personalized demo.