Messaging Glossary — Plain-English Definitions
Clear answers to the messaging acronyms and standards every modern business team should understand.
What is RCS?
RCS (Rich Communication Services) is the modern successor to SMS that lets businesses send branded, interactive messages with images, carousels, suggested replies and verified sender identity, while falling back to SMS when the recipient's device doesn't support it.
Read definition10DLCWhat is 10DLC?
10DLC (10-digit long code) is the US carrier framework for sanctioned application-to-person (A2P) SMS sent from standard 10-digit phone numbers, requiring brand and campaign registration so carriers can deliver business messages reliably and at scale.
Read definitionA2P MessagingWhat is A2P messaging?
A2P (application-to-person) messaging is any SMS, RCS or WhatsApp message sent from an automated business system to a consumer, including marketing, transactional notifications, two-factor authentication, appointment reminders and conversational AI replies.
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