How does AMD work?
It analyzes the first seconds of audio (greeting length, tone patterns, beeps) to classify human vs machine; it can run in sync or async modes with different speed/accuracy tradeoffs.
Why AMD matters for AI calling
It protects the experience (no AI talking to voicemail), protects budgets (no wasted call minutes), and supports respectful outreach. A common approach is ending the call and logging it as voicemail.
AMD accuracy and 'unknown' results
No AMD is perfect; ambiguous results are typically treated as human to avoid hanging up on a real person.