AI that doesn't just respond — it decides.
TextConvo's agentic AI doesn't just reply. It plans, decides, and acts — reading every signal to choose the next best move across every channel.
Ria
Agentic AI · working
New lead
Jordan · solar quote
Reading intent
High interest · pricing-led
Journey drafted
6 steps · multi-channel
Message written
First touch generated
Ready to review
Awaiting your launch
You review and launch — Ria never sends without you.
Describe your goal. Ria builds the journey.
Tell Ria your use case in plain language — your audience, your goal — and Ria builds a complete multi-step journey on a live canvas. You review and launch.
Ria is agentic — give her a goal and she plans and builds the journey. You review and launch.
Ria builds a draft you review and publish — you stay in control.
Book a demoRia
Tell me your goal
What is AI Orchestration?
Agentic AI orchestration: not rules, not workflows — an agent that plans, decides, acts, and learns.
Every customer interaction generates signals — clicks, replies, delays, intent, sentiment. TextConvo's agentic AI reads those signals in real time, decides the next best action, and executes it across the right channel.
Not rules. Not workflows. A system that continuously learns, adapts, and improves every conversation.
Signal received
Reply · Click · Intent · Timing
AI decision engine
ThinkingDetecting sentiment…
Decision
Engaged
Send next message
No response
Switch channel · Wait 24h
Qualified · Handoff
Next best action executed
Signal Intelligence
Every action is a signal — opens, replies, silence, timing, and behavior across channels.
AI Decision Engine
Decides what to say, when to say it, which channel to use, and whether to engage, wait, or escalate.
Conversational AI
LLM-powered conversations that understand intent, adapt in real time, and drive outcomes.
Outcome Intelligence
The AI Brain records real outcomes — replies, clicks, opt-outs, call results — and adapts each contact's routing based on what actually happened.
Turns a single goal into a complete multi-step, multi-channel journey.
Reads every signal in real time and chooses the next best action - engage, wait, escalate, or close.
Executes across Voice AI, SMS, RCS, Email & WhatsApp with one shared memory of every contact.
AI that knows your industry
Every AI profile — configured per account and journey — is classified by vertical, category, and use case, starting from curated industry templates and grounded in your own knowledge base. Your profile shapes every message and every decision.
AI profile
Ask Ria what to do next
Ria reads your live data, spots patterns, and suggests the next move — "Want me to draft a re-engagement campaign for these 4 repliers?" Actionable next steps, on demand.
Recommended action
Suggested by Ria
How does TextConvo's AI work?
Lead arrives
AI reads the source, channel preference, and context
AI engages
Natural conversation starts, signals are read in real time
Decision made
Qualify, escalate, re-engage, or close — automatically
The decision engine behind every conversation
TextConvo isn't a wrapper around one model — it's a decision layer that makes every channel smarter. Here's the machinery.
Event-driven decisioning
Replies, clicks, opens, and call outcomes wake and advance live journeys the moment they happen.
Behavioral signal engine
Reads replies, opens, clicks, call outcomes — and silence — to drive the next action.
True vector RAG
Vector search over your knowledge base grounds every AI answer in your verified content — no fabrication.
Cross-channel memory
One memory of each contact across Voice AI, SMS, RCS, Email, and WhatsApp. Every channel knows the whole conversation.
Multi-model orchestration
Each task routes to the right model for the job — planning, conversation, and reporting run on different models across multiple AI providers.
Agentic tool orchestration
The AI plans and executes multi-step actions — building journeys, wiring nodes, managing campaigns — through structured tool calls.
Immediate + scheduled execution
Act in the moment or defer — time windows, delays, and quiet-hours gating built into every step.
Adaptive routing
The next step reacts to what actually happened — a no-answer call routes to SMS, a hot reply escalates to a human.
Built as the intelligence layer on top of your existing channels and providers — not a replacement for them.
Built to orchestrate every step of the messaging journey
TextConvo helps businesses connect lead sources, validate messaging readiness, route customers into the right journeys, power conversations with AI, and track results in real time — all from one platform.
Connect Your Data
CRM systems, forms, APIs, and other supported tools.
Compliance Check
Consent-aware workflows, registration guidance, launch-readiness.
Journey Decisioning
Segmentation, timing logic, triggers, and orchestration rules.
AI Conversation Engine
Answer questions, qualify leads, assist or take over conversations.
Message Delivery
SMS, RCS, Voice AI, Email, and WhatsApp with flexible channel support.
Analytics & Optimization
Delivery, engagement, lead progression, and conversion tracking.
Connect Your Data
CRM systems, forms, APIs, and other supported tools.
Compliance Check
Consent-aware workflows, registration guidance, launch-readiness.
Journey Decisioning
Segmentation, timing logic, triggers, and orchestration rules.
AI Conversation Engine
Answer questions, qualify leads, assist or take over conversations.
Message Delivery
SMS, RCS, Voice AI, Email, and WhatsApp with flexible channel support.
Analytics & Optimization
Delivery, engagement, lead progression, and conversion tracking.
Connect Your Data
CRM systems, forms, APIs, and other supported tools.
Compliance Check
Consent-aware workflows, registration guidance, launch-readiness.
Journey Decisioning
Segmentation, timing logic, triggers, and orchestration rules.
AI Conversation Engine
Answer questions, qualify leads, assist or take over conversations.
Message Delivery
SMS, RCS, Voice AI, Email, and WhatsApp with flexible channel support.
Analytics & Optimization
Delivery, engagement, lead progression, and conversion tracking.
Connect → Validate → Route → Engage → Deliver → Measure