Email · Orchestrated with SMS

    Email that adapts to every signal

    Smart, personalized email engagement orchestrated alongside SMS, RCS, and WhatsApp. TextConvo decides when email wins — and when to switch channels for 2–3x better conversion.

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    TextConvo Team

    to me · 9:38 AM

    Welcome to TextConvo

    Hi Alex,

    Thanks for booking a demo! We'll show you how signal-based AI automatically routes every reply to the right next step.

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    Email on TextConvo

    What is conversational email on TextConvo?

    Email isn't a separate tool here. It's part of one orchestration layer. TextConvo's AI knows when a customer needs detail (email), urgency (SMS), or relationship (WhatsApp) — and sequences the right channel at the right moment.

    Multi-channel orchestration
    AI personalization & timing
    Unified analytics across channels
    Detail Channel

    When detail wins, email wins. AI decides when.

    Email excels for considered decisions — proposals, documentation, rich content, and re-engagement. TextConvo combines email with SMS so customers get the right level of depth at every step of the journey.

    2-3x
    Lift when paired with SMS
    4.2%
    Avg conversion rate
    $42
    ROI per $1 spent
    Unified
    Cross-channel view

    Best for

    Detailed proposalsDocument sharingNewsletter sequencesRe-engagement
    Key Capabilities

    Built for Email, orchestrated across every channel

    Everything teams need to launch, scale, and improve email programs — without stitching tools together.

    AI personalization

    Subject lines, copy, and CTAs adapted to each contact's behavior and stage.

    Cross-channel journeys

    Sequence email with SMS, RCS, and WhatsApp — the AI picks the channel for each step.

    Rich templates & assets

    Send branded HTML emails with attachments, hero images, and inline KPI blocks.

    Reply-aware automation

    AI reads inbound replies and routes them to the right next step or human owner.

    Unified analytics

    Track opens, clicks, replies, and downstream conversions across every channel in one report.

    Re-engagement intelligence

    Detect silence and re-activate dormant contacts with the right cadence and channel.

    Use Cases

    What are the best use cases for conversational email?

    Real workflows teams run on TextConvo — every one orchestrated by AI.

    Detailed proposals & documents

    Send proposals, contracts, and rich documents with full context and follow-up.

    How TextConvo supports it

    • Branded templates
    • Inline KPIs & previews
    • Document attachments
    • AI follow-up via SMS

    Metrics to track

    Open rateClick-through rateProposal-to-close rate

    Newsletter & nurture sequences

    Educate and nurture leads over time with personalized, AI-optimized cadences.

    How TextConvo supports it

    • Drip sequences
    • AI subject-line optimization
    • Behavior-based branching
    • List hygiene

    Metrics to track

    Engagement scoreClick-through ratePipeline contribution

    Cross-channel re-engagement

    Win back inactive contacts with email + SMS sequences orchestrated by AI.

    How TextConvo supports it

    • Inactivity triggers
    • Channel switching
    • Personalized incentives
    • AI timing

    Metrics to track

    Re-engagement rateReply rateRecovered revenue

    Post-conversation summaries

    Recap an SMS or WhatsApp conversation in email with next steps and CTAs.

    How TextConvo supports it

    • Auto-generated summaries
    • CTA buttons
    • Calendar links
    • Document attachments

    Metrics to track

    Reply rateBooked meetingsConversion uplift

    Ready to stop sending and start deciding?

    See TextConvo's AI Orchestration in action with a personalized demo.