RCS · Rich Business Messaging

    Rich, app-like messaging — with AI in every interaction

    Deliver branded, interactive RCS experiences with media, buttons, and carousels. TextConvo orchestrates RCS where it works and falls back to SMS automatically — no broken journeys.

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    TextConvo · Verified

    RCS Business Messaging

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    Rich card

    Book your strategy call

    Pick a time that works — confirmation in seconds.

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    RCS on TextConvo

    What is RCS messaging?

    RCS upgrades SMS with images, action buttons, and verified branding — without an app. TextConvo treats RCS as one part of the orchestration layer: when a device supports RCS, the AI uses it. When it doesn't, the same journey continues over SMS.

    Branded verified sender
    Rich cards, buttons, carousels
    Automatic SMS fallback
    Rich Experience

    Same conversation. Better experience.

    RCS is the visual upgrade your customers already want. Booking, browsing, confirming — all inside the messaging thread. TextConvo decides when rich media drives a better outcome than plain text and adapts in real time.

    3x
    CTR vs SMS
    Branded
    Sender profile
    ✓✓
    Read receipts
    Auto
    SMS fallback

    Best for

    Product showcasesAppointment bookingInteractive surveysRich CTAs
    Key Capabilities

    Built for RCS, orchestrated across every channel

    Everything teams need to launch, scale, and improve rcs programs — without stitching tools together.

    Rich cards & carousels

    Showcase products, plans, or content inside the thread with images, headlines, and CTAs.

    Verified branded sender

    Logo, color, and verified checkmark — every message reads as official.

    AI-driven button actions

    Each tap is treated as a structured signal — the AI routes the next step instantly.

    Automatic SMS fallback

    If RCS isn't supported, the same journey continues over SMS without manual logic.

    Unified RCS + SMS journeys

    Build one flow that adapts to channel capability — no duplicate campaigns.

    Cross-channel analytics

    Track engagement across RCS and SMS in a single, unified report.

    Use Cases

    What are the best use cases for RCS?

    Real workflows teams run on TextConvo — every one orchestrated by AI.

    Interactive product showcases

    Send rich cards with images and Buy Now / Learn More buttons inside the message.

    How TextConvo supports it

    • Product carousels
    • Inline CTA buttons
    • Branded sender
    • Click attribution

    Metrics to track

    Card CTRButton tapsConversion rate

    In-thread appointment booking

    Customers pick a time and confirm without leaving the conversation.

    How TextConvo supports it

    • Quick-reply slots
    • Confirmation cards
    • Reschedule actions
    • SMS fallback

    Metrics to track

    Book rateConfirmation rateNo-show rate

    Branded promotions & launches

    Launch a product or campaign with a verified, visually branded experience.

    How TextConvo supports it

    • Hero images
    • Multi-action buttons
    • Verified sender badge
    • Auto SMS fallback

    Metrics to track

    Engagement rateClick-through rateRedemption rate

    Interactive surveys & feedback

    Collect structured feedback with quick-reply buttons and rich responses.

    How TextConvo supports it

    • Quick-reply chips
    • Conditional branching
    • Real-time scoring
    • Escalation triggers

    Metrics to track

    Response rateCompletion rateDetractor rate

    Ready to stop sending and start deciding?

    See TextConvo's AI Orchestration in action with a personalized demo.