Glossary/Compliance

    What is TCPA?

    The TCPA (Telephone Consumer Protection Act) is a US federal law regulating calls and text messages to consumers. It requires prior consent for automated calls and texts, honors do-not-call requests, and restricts contact to permitted hours — with statutory penalties per violation.

    What does TCPA cover?

    Autodialed and prerecorded calls, marketing texts, consent requirements, revocation (STOP), and calling-time windows.

    TCPA and AI calling/texting

    Automated outreach (including AI voice calls) falls squarely under TCPA; consent, suppression, and time-of-day controls are table stakes for any compliant program.

    How platforms help

    Consent tracking, universal opt-out suppression, and quiet-hours enforcement are controls that support compliance.

    This is general information, not legal advice — confirm requirements for your use case with your legal team.

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