Home Services & Trades

    The roofing lead that went cold was answered by your competitor in 4 minutes.

    Homeowners contact 3–5 providers and book the first one to respond. TextConvo answers while your crew is still on a job.

    The Gap

    Three reasons home services teams lose deals every week

    01

    Crews miss calls while on job sites

    Home service businesses generate leads online but answer phones at the office — or not at all while the team is on a job. Every missed call is a customer calling the next company on their list.

    62% of home service calls go unanswered during peak hours.

    02

    Customers quote 3–5 companies simultaneously

    Nobody waits for one quote before requesting another. Homeowners send the same job to five companies and go with whoever responds first with a credible answer. The fastest response — not the best price — usually wins.

    60% of home service jobs go to the first company that responds.

    03

    Quote follow-up falls through the cracks

    A dispatcher sends a quote on Monday. No response by Wednesday. Manual follow-up is inconsistent — some customers get a call, most don't. Jobs that could have closed go cold because nobody followed up at the right moment.

    Most home service quotes never receive a single follow-up message.

    See it in action

    A real home services conversation

    No demo data. This is the kind of exchange TextConvo's AI runs every day — qualifying, answering, and booking, in seconds.

    Home Services — TextConvo in action
    Live conversation

    The roofing lead that went cold was answered by your competitor in 4 minutes.

    Live call1:12
    CallerHi, my roof got storm-damaged — I need an estimate.
    AISorry to hear that. What's the address and rough size of the home?
    CallerAbout 2,000 sq ft, 14 Maple Ave.
    AIGot it — I can have an estimator out Thursday morning. Booking it now.
    SMS confirmation sent
    TC
    TextConvoMessages
    AIConfirmed ✅ Estimator visiting 14 Maple Ave, Thursday 9–11am. Reply if anything changes.

    How TextConvo bridges it

    Capabilities mapped to the gap — not generic features.

    Instant reply while crews are on-site

    AI answers every inquiry the second it comes in — even if the whole team is up on a roof. When the owner is on a job site, inbound AI voice picks up the call, captures the job details, and books the estimate.

    Captures job details automatically

    Service type, address, urgency and access notes are gathered in a natural conversation — spoken on the AI voice call or typed over text.

    Books estimates without a dispatcher

    AI offers available time slots and confirms appointments straight to your team's calendar.

    Automatic quote follow-up

    Open quotes get checked on conversationally until the homeowner books — or clearly declines.

    Why this matters

    The numbers behind the problem — and where TextConvo fits in.

    3–5

    providers a homeowner typically contacts per job

    60%

    of jobs go to the first company that responds

    $1,200

    average lost-job cost when a call is missed

    How it works

    Lead in. AI replies. Human takes over.

    01

    Lead comes in

    A new inquiry hits your form, ad, CRM or inbox. TextConvo sees it the moment it lands.

    02

    AI responds

    Within seconds, the AI opens a real two-way conversation — by text or an AI call — qualifying, answering questions, and booking time. If a call hits voicemail, it ends and follows up by text.

    03

    Human takes over

    Your team gets a booked appointment or a cold transfer with full context — no cold calling, no chasing, no guesswork.

    Ready to close the gap in home services? Book a demo.

    See exactly how TextConvo would respond to your leads, in your voice, on your channels.